A recent article called Data’s Credibility Problem by Thomas Redman on Harvard Business Review has rightfully got a lot of mentions in the data quality community on social media including Twitter.
I agree with many things in the article except I have to question the credibility of this saying:
”The solution is not better technology: It’s better communication between the creators of data and the data users”.
There is a lot a truth in this saying. But it is in my eyes not valid.
If the human race had relied solely on communication we would still discuss if a wheel should have the shape of a square or a circle. There is a balance between fruitful communication and throwing technology at problems and you may emphasize on one side or the other depending on if you sell data quality consultancy or data quality tools.
I would say:
“The solution is better communication between the creators of data, the data users and the innovators of data quality technology”.
Now, how do I best spread this message….