10 MDMish TLAs You Should Know

TLA stands for Three Letter Acronym. The world is full of TLAs. The IT world is indeed full of TLAs. The Data Management world is also full of TLAs. Here are 10 TLAs from the data management space that surrounds Master Data Management:

Def MDMMDM = Master Data Management can be defined as a comprehensive method of enabling an enterprise to link all of its critical data to a common point of reference. When properly done, MDM improves data quality, while streamlining data sharing across personnel and departments. In addition, MDM can facilitate computing in multiple system architectures, platforms and applications. You can find the source of this definition and 3 other – somewhat similar – definitions in the post 4 MDM Definitions: Which One is the Best?

The most addressed master data domains are parties encompassing customer, supplier and employee roles, things as products and assets as well as location.

Def PIMPIM = Product Information Management is a discipline that overlaps MDM. In PIM you focus on product master data and a long tail of specific product information – often called attributes – that is needed for a given classification of products.

Furthermore PIM deals with how products are related as for example accessories, replacements and spare parts as well as the cross-sell and up-sell opportunities there are between products.

PIM also handles how products have digital assets attached.

This data is used in omni-channel scenarios to ensure that the products you sell are presented with consistent, complete and accurate data. Learn more in the post Five Product Information Management Core Aspects.

Def DAMDAM = Digital Asset Management is about handling extended features of digital assets often related to master data and especially product information. The digital assets can be photos of people and places, product images, line drawings, certificates, brochures, videos and much more.

Within DAM you are able to apply tags to digital assets, you can convert between the various file formats and you can keep track of the different format variants – like sizes – of a digital asset.

You can learn more about how these first 3 mentioned TLAs are connected in the post How MDM, PIM and DAM Stick Together.

Def DQMDQM = Data Quality Management is dealing with assessing and improving the quality of data in order to make your business more competitive. It is about making data fit for the intended (multiple) purpose(s) of use which most often is best to achieved by real-world alignment. It is about people, processes and technology. When it comes to technology there are different implementations as told in the post DQM Tools In and Around MDM Tools.

The most used technologies in data quality management is data profiling, that measures what the data stored looks like, and data matching, that links data records that do have the same values, but describes the same real world entity.

Def RDMRDM = Reference Data Management encompass those typically smaller lists of data records that are referenced by master data and transaction data. These lists do not change often. They tend to be externally defined but can also be internally defined within each organization.

Examples of reference data are hierarchies of location references as countries, states/provinces and postal codes, different industry code systems and how they map and the many product classification systems to choose from.

Learn more in the post What is Reference Data Management (RDM)?

Def CDICDI = Customer Data Integration is considered as the predecessor to MDM, as the first MDMish solutions focused on federating customer master data handled in multiple applications across the IT landscape within an enterprise.

The most addressed sources with customer master data are CRM applications and ERP applications, however most enterprises have several of other applications where customer master data are captured.

You may ask: What Happened to CDI?

Def CDPCDP = Customer Data Platform is an emerging kind of solution that provides a centralized registry of all data related to parties regarded as (prospective) customers at an enterprise.

In that way CDP goes far beyond customer master data by encompassing traditional transaction data related to customers and the emerging big data sources too.

Right now, we see such solutions coming both from MDM solution vendors and CRM vendors as reported in the post CDP: Is that part of CRM or MDM?

Def ADMADM = Application Data Management is about not just master data, but all critical data that is somehow shared between personel and departments. In that sense MDM covers all master within an organization and ADM covers all (critical) data in a given application and the intersection is looking at master data in a given application.

ADM is an emerging term and we still do not have a well-defined market – if there ever will be one – as examined in the post Who are the ADM Solution Providers?

Def PXMPXM = Product eXperience Management is another emerging term that describes a trend to distance some PIM solutions from the MDM flavour and more towards digital experience / customer experience themes.

In PXM the focus is on personalization of product information, Search Ingine Optimization and exploiting Artificial Intelligence (AI) in those quests.

Read more about it in the post What is PxM?

Def PDSPDS = Product Data Syndication connects MDM, PIM (and other) solutions at each trading partner with each other within business ecosystems. As this is an area where we can expect future growth along with the digital transformation theme, you can get the details in the post What is Product Data Syndication (PDS)?

One example of a PDS services the Product Data Lake solution I have been working with during the last couple of year. Learn why this PDS service is needed here.

MDM License Distribution

Some of the hard facts presented in the Gartner Magic Quadrant for Master Data Management (MDM) Solutions is how the vendor licenses are distributed between the various master data domains. You can find these figures from the previous quadrant in the post Counting MDM Licenses.

The Latest MDM Magic Quadrant also includes these numbers. In order to highlight how the vendors have different profiles, let us concentrate on the innovative solutions registered on The Disruptive MDM / PIM / DQM List.

MDM License Distribution
Source: Gartner

The above figure shows the three domains where the vendor has sold the most licenses and how many customers who are handling multiple domains.

Contentserv is coming from a strong position in the Product Information Management (PIM) market and still have the vast part of licenses attached to product master data.

Enterworks is also coming from the PIM space and are with their ecosystem wide (or interenterprise as Gartner says) approach building up the multidomain grip through encompassing supplier master data.

Informatica is covering all domains with their suite of 360 solutions and have a good portion of customers doing multidomain MDM.

Reltio does cover all domains but are increasingly focusing on the customer domain with their connected customer 360 offering that encompasses all customer data.

Riversand is another vendor coming from the PIM space that is now growing into the multidomain MDM sphere with their new cloud-native platform.

Semarchy is with their Intelligent Data Hub concept going beyond multidomain MDM into handling more kinds of data as reference data and critical application data.

This diversity means that you cannot just use a generic ranking as presented in the magic quadrant when selecting the best fit solution for your intended solution. You must make a tailored selection.

What has Changed with the Gartner MDM Magic Quadrant?

The latest Gartner Magic Quadrant for Master Data Management (MDM) Solutions was published last month.

There was not much movement in the vendors positioning compared to last year. Only, as told in the post The Latest MDM Magic Quadrant, Informatica went further top-right with their suite of 360 solutions and Semarchy went up and above SAP MDG as the top challenger.

Semarchy was also among the ones with the highest revenue growth, so their Intelligent Data Hub approach seems to work pretty well both technically and commercially.

The growth race had Reltio as the winner as reported in the post Growth on the MDM Market.

Some years ago Gartner dropped mentioning other MDM vendors than the ones meeting the quadrant criteria. This year a small section of those has returned as Honorable Mentions. These are Magnitude Software, who recently has returned to branding their MDM offering as Kalido, Software AG, PiLog. Unidata, Boomi – the integration-oriented solution from Dell, and the data quality specialist Syncsort – who has acquired Pitney Bowes’ software and data business.

The market overview section was smaller and less informative this year. In here Gartner confirms that digitalization remains the most significant driver for growth in the MDM market and that privacy regulations also continue to drive exploration of MDM initiatives.

You can, against a minimal of personal info, download the report from Semarchy here.

MDM MQ change

 

The State of the PIM Market Going into the Twenty-Twenties

I had the pleasure of working with the folks at Dynamicweb PIM, one of the new innovative Product Information Management (PIM) solutions, on a white paper that examines the PIM market here on the doorstep to the 20s.

A key observation is that unlike the Master Data Management (MDM) market, smaller vendors in total have a significant share of what can be seen as the PIM market. Even the largest MDM / PIM vendors do not have a significant share of the PIM market as PIM solutions are used in many midsize companies, where the larger solutions do not have a relevant cost / benefit ratio.

There is no sign of massive consolidation on the PIM market. The largest vendors do not make many acquisitions that increase their market share, nor do they seem to grow organically more than the PIM market in total. Consequently, the PIM market is in no way dominated by a few large vendors as we see it on the CRM market, where Salesforce.com and Microsoft CRM have a predominant market share stretching into the midsize sector.

Therefore, organizations on the look for a PIM solution have a widening range of options to choose from where factors as the organization size, geographic reach, industry affiliation and current IT landscape are determining what is the objectively best choice of PIM solution.

You can download the state of PIM white paper here from the Dynamicweb site.

PIM 2020

Take Part in State of Data 2020

KDR Recruitment is a data management recruitment company and one of those rare recruitment agencies that genuinely express an interest in the disciplines covered.

This is manifested in among other things a yearly survey and report about the state of data that also was touched on this blog five years ago in the post Integration Matters.

This year the surveyed topics include for example how to use data analysis, new skills needed and the most effective ways to improve data quality. You can participate with your experience and observations here at State of Data 2020.

KDR state of data 2020

Growth on the MDM Market

As reported yesterday a new Gartner MDM Magic Quadrant is out.

MDM Growth
MDM license and maintenance revenue in M USD and growth %. Source: Gartner.

While the change in positions is limited the change in market share is more significant, if we look at the license and maintenance revenue estimates provided by Gartner. The numbers included in the new quadrant published in January 2020 are 2018 estimates. The figure here compares those numbers to the 2017 numbers included in the previous quadrant published in December 2018.

The trend is that the largest providers are not growing as fast as some of the midsize providers, where Reltio, Ataccama and Semarchy are going in the fast lane.

If any of the solution providers have some 2019 updates, please comment here.

The Latest MDM Magic Quadrant

With some delay the latest Gartner Magic Quadrant for Master Data Management Solutions has now been published and has began surfacing on the vendor websites.

I will get back with more take away. As a starter, a short look at the movements in the quadrant, where it can be observed that:

  • Informatica is heading towards the top-right corner
  • TIBCO Software has defended the second place held by Orchestra Networks following the take over
  • Semarchy is up in third position following the high jump into the challengers quadrant last year

MDM MQ 18 to 19Bigger picture here.

Download the report from Semarchy here or Informatica here.

Most Visited Posts in 2019

Another year has gone as this blog is well into the 11th year of being online.

The 3 most visited blog posts this year were:

AI iconData Matching, Machine Learning and Artificial Intelligence: A post from November 2018 about how AI and data matching has been combined for many years and how this theme has got a revival with the general rise of Artificial Intelligence (AI).

Data ManagementA Data Management Mind Map: A post with not so much text but instead an image reflecting how some of most addressed data management disciplines can be mind-mapped.

Forrester vs GartnerForrester vs Gartner on MDM/PIM: A post about how the two most acknowledged analyst firms rate the vendors on the Master Data Management (MDM) / Product Information Management (PIM) market. Early next year we can expect a new MDM Magic Quadrant from Gartner, so let us see how things look then.

Looking forward to what the next year – and decade – brings in the data quality, MDM and PIM space and to write some posts about it.

Happy New Year.

Four Themes That Will Take MDM Beyond MDM as We Have Known It

The Master Data Management (MDM) discipline is emerging. A certain trend is that MDM solutions will grow beyond handling traditional master data entities and encompass other kinds of data and more capabilities that can be used for other kinds of data as well.

Semarchy XDMThis include:

  • Utilizing data discovery to explore data sources with master data, reference data, critical application data and other kinds of data as described in the post How Data Discovery Makes a Data Hub More Valuable.
  • Governing the full set of data that needs to be governed as examined in the post Maturing RDM, MDM and ADM With Collaborative Data Governance.
  • Building a data hub that encompass the right representation of data that needs to be shared enterprise wide and even business ecosystem wide as explained in the post Why Flexible Data Models are Crucial in Data Sharing.
  • Measuring data quality in conjunction with general key performance indicators in dashboards that besides master data also embraces other internal and external sources as for example aggregated data from data warehouses and data lakes.

These themes were also covered in a webinar I presented with Semarchy last month. Watch the webinar The Intelligent Data Hub: MDM and Beyond.

The PIM Market as Seen by IDC

The are not so many reliable market reports dealing with the Product Information Management (PIM) market. So, it is interesting that a new one from an acknowledged source has arrived.

IDC has published their first PIM MarketSpace report. As stated in the report: “Historically, PIM has been closely associated with master data management (MDM) software, which provides a central source of truth for product data. However, MDM applications, as they were originally conceived, have some shortcomings when it comes to supporting today’s digital commerce requirements.”

When ranking the vendors, IDC reached this result:

IDC Marketscape PIM 2019 20

You can, against your personal data, get a partial report from Akeneo and Salsify.

PS: You can learn more about some of the other solutions on The Disruptive MDM /PIM /DQM List.