Our Double Trouble

Royal Coat of Arms of DenmarkUsing the royal we is usually only for majestic people, but as a person with a being in two countries at the same time, I do sometimes feel that I am we.

So, this morning we once again found our way to London Heathrow Airport for one of our many trips between London and Copenhagen as we have lived in the United Kingdom the last couple of years but still have many business and private ties with The Kingdom of Denmark where we (is that was or were?) born, raised and worked and from where we still hold a passport.

Most public sector and private sector business processes and master data management implementations simply don’t cope with the fast evolving globalization. Reflecting on this, flying over Doggerland, we memorize situations where:

  • We as a prospect or customer in a global brand are stored as a duplicate record for each country as told in the post Hello Leading MDM Vendor.
  • You as an employee in a multi-national firm have a duplicate record for each country you have worked in.

People moving between countries are still treated as an exception not covered by adequate business rules and data capture procedures. Most things are sorted out eventually, but it always takes a whole lot of more trouble compared to if you just are born, raised and stays in the same country.

When we landed in Copenhagen this morning we (is that was or were?) able to use the new local smart travel card in order to travel on with public transit. But it wasn’t easy getting the card we remember. With a foreign address you can’t apply online. So we had to queue up at the Central Station, fill in a form and explain that you don’t have an official document with your address in the UK – and we avoided explaining the shocking fact that in the UK your electricity bill is your premier proof of almost anything related to your identity.

What about you? Do you have a being in several countries? Any war stories experienced related to your going back and forth?

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