Hotel Rating Data Quality

Whether you are traveling for business or pleasure you like to stay in a hotel that suites your expectations.

What is good and what is bad differs between us individuals. But we may all belong to some type of stereotype depending on from where in the world we are from. For example, if I walk into an even modest rated American driven (managed) hotel anywhere in the world, I am pretty sure that there will be a bed much larger that I actually need. On a local driven hotel I’m not so sure.

The most common used hotel rating methodology are one to five stars rating systems. However, the classification criteria are not universal. They differ from country to country. Some countries have a public regulated system, in some countries the industry sets the standards and in some countries there are competing systems.

So, I can’t be sure that three stars in one country means the same as three stars in another country. One of my personal foremost requirements is that there is a WiFI available. In the Swiss criteria that will be only 2 out of 863 possible points. So I couldn’t be sure even on a five star hotel. Using the English criteria I will have to go for a four star hotel to be sure.

Besides official ratings social ratings has become more and more popular. Typically guests rates the hotels on the portal where they booked using a scale from 1 to 10 and you may add verbal descriptions about the appealing things and even more popular the appalling things.

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4 thoughts on “Hotel Rating Data Quality

  1. Sergey Kazachenko 22nd September 2012 / 15:46

    What is a “driven hotel”? Did you mean “motel”?

    (however, in South America “motel” means a place where lovers stop for a few hours, but never for the whole night – I earned much respect in Puerto Rico when checking into a motel (not knowing the difference then) and demanding – “Why are you saying your prices are good for 8 hours? I need at least 12!”)

    • Henrik Liliendahl Sørensen 22nd September 2012 / 15:57

      😀 thanks for commenting Sergey.

      I meant a hotel chain owned and driven by American management.

  2. Balduck Christoph 23rd September 2012 / 19:42

    Would be good to meet you in Berlin.

    C.Balduck Service area manager MDM & DQ. Volvo IT

    • Henrik Liliendahl Sørensen 23rd September 2012 / 21:07

      Sure thing Christoph.

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