Being able to react to market changes in an agile way is the path to the survival of your business today. As you may not nail it in the first go, the ability to correct with continuous improvement is the path for your business to stay alive.
Doing business process improvement most often involves master data as examined in the post Master Data and Business Processes. The people side of this is challenging. The technology side isn’t a walkover either.
When looking at Master Data Management (MDM) platforms in sales presentations it seems very easy to configure a new way of orchestrating a business process. You just drag and drop some states and transitions in a visual workflow manager. In reality, even when solely looking at the technical side, it is much more painful.
MDM solutions can be hard to maneuver. You have to consider existing data and the data models where the data sits. Master data is typically used with various interfaces across many business functions and business units. There are usually many system integrations running around the MDM component in an IT landscape.
A successful MDM implementation does not just cure some pain points in business processes. The solution must also be able to be maneuvered to support business agility and continuous improvement. Some of the data quality and data governance aspects of this is explored in the post Be Prepared.