The data quality and master data management (MDM) realm has many wistful songs about unrequited love with “the business”.
This morning I noticed yet a tweet on twitter expressing the pain:
Here Gartner analyst Ted Friedman foresees the doom of MDM if we don’t get at least the traction from “the business” that BI (Business Intelligence) is getting.
In my eyes everything we do in Information Technology is about “the business”. Even computer games and digital entertainment is a core part of the respective industries. I also believe that IT is part of “the business”.
“The rest of the business” does see that some disciplines belong in the IT realm. This goes for database management, programming languages and network protocols. These disciplines are not doomed at all because it is so. “The rest of the business” couldn’t work today without these things around.
Certainly I have seen some IT based disciplines and related tools emerged and then been doomed during my years in the IT business. Anyone remembers case tools?
With case tools I remember great expectations about business involvement in application design. But according to Wikipedia the main problems with case tools are (were): Inadequate standardization, unrealistic expectations, slow implementation and weak repository controls.
In other words: “The rest of the business” never really got in touch with the case tools because they didn’t work as supposed.
The business traction we see around BI (and the enabling tools) now is in my eyes very much about that the tools have matured, actually works, have become more user friendly and seems to create useful results for “the rest of the business”.
Data quality tools and MDM tools must continue to follow that direction too, because for sure: Data Quality tools and MDM tools does not solve any severe problems internally in the IT part of “the business”.
It’s my pleasure being part of that.